Retrieve the keycode if you're encountering one of the following problems:
1. The keycode of the product you purchased is lost.
2. You already purchased the program, but didn't receive the keycode.
If you're experiencing any problems or difficulties using Acoolsoft products, please get help via the following approaches:
- - FAQs: Check the answers for the most frequently asked questions.
- - Online Form: Submit your request via the online form, and get a quick response (within 1 business day) from our support team.
- - MSN:
(Mon.- Fri., 9 am to 6 pm GMT+8, must log on your MSN account before you click the MSN logo.)
- Order Lookup. You can retrieve the details of an order you’ve placed here:
Order from SWREG: https://gbp.swreg.org/order-query.html
Order from Regnow: https://www.regnow.com/cs/orderStatus
- Enquiries about product license and price, order and account information,
please send email to: 
- Interested in reselling, distributing Acoolsoft products, and other partnership or business opportunities?
Please send email to: 
For more contact details, please visit our CONTACT page.
Back to top 